Cancellation & Refund Policy

At FitNambi, we aim to provide a seamless experience for every participant and organizer. We understand that plans may change, and we're here to ensure that cancellations and refunds, when applicable, are handled fairly and transparently.

Participant Cancellations

1 Can I cancel my event registration?

Yes, but cancellations are governed by the specific terms set by the event organizer. Each event may have its own cancellation window and refund policy. Please check the event listing carefully before registering.

2 How do I request a cancellation?

To request a cancellation:

  • Open the app
  • Go to My Events
  • Select the event → Tap Cancel Registration (if enabled)

You'll receive a confirmation via email/app once your request is processed.

3 Will I get a refund after cancellation?

Refunds are only applicable if the organizer allows it. If eligible, the refund will be processed within 7–10 business days via the original payment method.

Organizer Cancellations / Event Changes

1 What happens if the organizer cancels an event?

If an event is cancelled or rescheduled by the organizer:

  • You will be notified immediately via the app and registered email.
  • A full or partial refund (as per the organizer's terms) will be processed within 7–10 business days.

2 What if the event is postponed?

You will be notified of the new date and venue details. If you cannot attend the rescheduled event, you may request a refund (subject to the organizer's policy).

Refund Timelines & Conditions

Processing Timeline

Eligible refunds will be initiated within 3 business days and may take up to 7–10 business days to reflect in your account.

Payment Method

Refunds are only issued to the original payment method used during registration.

Additional Charges

Convenience fees or payment gateway charges (if any) may be non-refundable.

No-Shows & Last Minute

No-shows or last-minute cancellations (within 24 hours of the event) are generally non-refundable unless otherwise specified.

Need Help?

If you have any issues with a cancellation or refund, please reach out to our support team at:

Email Support

info@fitnambi.com

WhatsApp

Use the WhatsApp chat for real-time assistance

Final Note

Every event on FitNambi is powered by independent organizers. While we empower them with technology, each organizer sets their own cancellation terms. We advise all users to carefully review the event details before registering.

Thank you for trusting FitNambi. We're here to help you make the most of your sports journey—every step of the way.